Legal Information

E1111 Privacy Policy

Your personal data is of the utmost importance to us. Here you'll find a full, transparent account of how e1111 collects, uses, and safeguards your information.

Last Updated: January 2026 Published in Bengali SSL Secured
Last Revised: 1 January 2026

1 Introduction & Scope

E1111 is a trusted online gaming and betting platform in Bangladesh. We place the highest priority on our members' privacy. This Privacy Policy is a legal document between e1111 and its users, explaining how we handle your personal information.

This policy applies to the e1111 website, mobile app, and all related services. By registering, logging in, or using any of our services, you are considered to have accepted this privacy policy.

Important: This privacy policy may be updated at any time. Continued use of the site after changes are made will be considered acceptance of the updated policy. We recommend checking this page regularly.

We believe a transparent privacy policy is the foundation of lasting trust between users and the platform. That's why e1111 presents this policy in clear, accessible language.

2 What Information We Collect

E1111 only collects information required to run our services safely and smoothly. Below are the types of data we may collect:

Type of Information Example Reason for Collection
Identity Information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Communications & Security
Financial Information Mobile Banking/Nagad/Rocket number, transaction history Deposit & Withdrawal Processing
Technical Information IP address, device information, browser type Security & Fraud Prevention
Gaming Information Bet history, game preferences, session duration Service Improvement & Responsible Gaming

We never store your full payment card number or bank password. Financial data is processed in encrypted form solely to confirm transactions.

3 How We Collect Information

E1111 collects information through various methods. We always aim to collect only what is necessary and nothing more.

  • Directly Provided Information: Information you provide directly through registration forms, KYC uploads, support tickets, or live chat.
  • Automated Collection: Technical information is collected through cookies, log files, and web beacons while you browse the site.
  • Transaction Information: Necessary information is exchanged with the payment gateway during deposit and withdrawal processing.
  • Third-Party Verification: Your information may be verified with licensed verification agencies as part of the KYC process.
  • Social Media Scraping: e1111 never collects data from social media without your consent.

4 Purpose of Data Use

E1111 uses your personal data only for defined, legitimate purposes. We never sell your information or use it for unauthorized purposes.

  • Creating, verifying, and managing your account.
  • Processing transactions related to deposits, withdrawals, and bonuses.
  • Preventing fraud, money laundering, and illegal activity.
  • Monitoring gaming behavior to promote responsible gaming.
  • Delivering personalized offers and promotions based on your preferences.
  • Handling customer service and resolving technical issues.
  • Meeting obligations under applicable laws and regulatory requirements.
  • Improving platform performance and enhancing user experience.

E1111 never sells your data to advertisers. If you receive marketing communications, you can opt out at any time.

5 Data Storage & Security

E1111 uses industry-standard security measures to protect your data. Our servers are hosted in internationally certified data centers with 24/7 security monitoring.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
  • Encrypted Storage: Stored sensitive data is protected with AES-256 encryption.
  • Two-Factor Authentication: Two-Factor Authentication is available for account access.
  • Regular Security Audits: Our systems are regularly audited by independent third-party experts.
  • Restricted Access: Only authorized personnel have access to your information.

Your data may be retained for up to 5 years after account closure due to legal obligations, after which it is securely deleted.

6 Sharing Information with Third Parties

E1111 never sells your personal data. However, limited information may be shared with specific third parties as necessary to operate our services.

  • Payment Processors: Payment gateways such as Mobile Banking, Nagad, and Rocket receive the necessary information to complete transactions.
  • KYC Partner: Information may be shared with authorized verification agencies for identity verification purposes.
  • Game Provider: Limited gameplay data is processed on the game software provider's servers.
  • Legal Authorities: We may be required to share information with relevant authorities under a court order or other legal obligation.
  • Advertisers: Your data is never sold to advertisers or marketing companies.
  • Unauthorized Third Parties: Your information is never shared with any unauthorized parties.

No e1111 employee will ever ask for your password, OTP, or full payment details by phone or message. Any such request is a sign of fraud.

7 Cookie Policy

The e1111 website uses cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.

  • Essential Cookies: Required for login sessions and site security; the site cannot function without them.
  • Functional Cookies: Stores your language preference, game settings, and other personalization data.
  • Analytics Cookies: Helps us understand which pages are used most so we can improve our service.
  • Security Cookies: Used to detect unusual login attempts and prevent fraud.

You can disable non-essential cookies through your browser settings, though some site features may become limited as a result.

8 Your Rights

As an e1111 user, you have several important rights over your own data. We respect these rights and aim to make them easy to exercise.

Your Control Over Your Data

1
Right to Access

You may request to see what information e1111 holds about you. Contact our support team and we will respond within 30 days.

2
Right to Rectification

If any stored information is incorrect or out of date, you may request a correction. Changes to KYC-verified data may require additional verification.

3
Right to Erasure

Upon account closure, you may request deletion of your personal data once our legal retention obligations have been fulfilled.

4
Right to Restrict Processing

You may request that we restrict the processing of your data in certain circumstances, particularly if the accuracy of the information is in dispute.

5
Right to Data Portability

You may request a copy of your data in a structured, machine-readable format that can be transferred to another service.

6
Right to Object

You may object to marketing communications or specific processing activities. Upon receiving an objection, e1111 will review it and take appropriate action.

To exercise any of the above rights, contact our support team. We will do our best to respond within 30 business days of receiving your request.

9 Minor's Privacy

E1111 strictly prohibits providing services to anyone under 18. A core part of our privacy policy is ensuring that no data is ever collected from minors.

  • Registrations from individuals under 18 years of age are not accepted.
  • If a minor is identified, their account and associated data will be deleted immediately.
  • A KYC process is carried out to verify age at the time of registration.
  • Parents or guardians can report suspicious accounts to our support team.

If you become aware that a minor is using e1111, please notify our support team immediately. We will investigate the matter seriously.

10 Policy Changes & Contact

E1111 reserves the right to update this privacy policy as needed. We will make reasonable efforts to notify users via their registered contact details before any significant changes take effect.

Continued use of e1111 after any changes constitutes acceptance of the updated policy. Please keep an eye on the "Last Updated" date at the top of the page.

Contact: For any questions or concerns about the Privacy Policy, contact e1111's support team via live chat or email. We'll get back to you as quickly as possible.

To contact our Data Protection Officer directly, submit a support ticket with "Privacy" as the subject. We take every request seriously.

Our Commitment to Protecting Your Privacy

Military-Grade Encryption

Every transaction and piece of personal data is protected by 256-bit SSL encryption — the same technology used by banks.

Your data is never sold

E1111 never sells your personal data to third parties. No information is shared beyond what is strictly necessary to operate our services.

You're in Control of Your Data

You may request to view, correct, or delete your stored information at any time. Full transparency is a core principle of ours.

Clear Policy in Bengali

The e1111 Privacy Policy is written in plain, straightforward language — no hidden clauses or complex legal jargon. Everything is presented clearly.

Regular Security Audits

Our systems are regularly audited by third-party security specialists to ensure your data remains protected at all times.

24/7 Privacy Support

Our support team is always ready to help with any privacy questions or concerns. Get instant assistance via live chat.

Privacy FAQs

No, e1111 never sells your personal data to any third party. Only the minimum necessary information is shared with essential partners — such as payment processors or KYC verification providers — solely to operate the service.

Data is retained for as long as your account is active. After closure, it is generally kept for up to 5 years due to legal and regulatory requirements, then securely deleted.

Yes, you can request access to your stored data at any time through the e1111 support team. Your information will be provided within 30 business days of receiving your request.

Yes. Your payment details are processed using 256-bit SSL encryption. Full card numbers and bank passwords are never stored on our servers — only the information required to confirm transactions is retained.

Disabling essential cookies may affect login and session management. Turning off analytics and marketing cookies will not impact the core functionality of the site.

When significant changes are made to the Privacy Policy, a notice will be posted on the site and the "Last Updated" date at the top of the page will be revised. We recommend checking this page regularly.
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Choose e1111 for Safe Gaming

Enjoy the best gaming experience with your privacy fully protected. Join e1111 today — the platform trusted by millions of players across Bangladesh.

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